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23 Jan Wonderhome analysis
CompletedCreated January 23, 2026 at 11:56 AM
Progress100%
Total: 8
Completed: 8
Pending: 0
Recurring Issues
Based on 8 evaluated callsFeedback Collection Completion - Not Met2 calls
Script Adherence - Not Met1 call
Loan Information Completeness - Not Met1 call
Script Adherence - Partially Met4 calls
Loan Information Completeness - Partially Met3 calls
Feedback Collection Completion - Partially Met3 calls
Customer Response Handling - Partially Met1 call
Professional Courtesy - Partially Met1 call
Call Results
| Call ID | Status | Actions |
|---|---|---|
| 5f0428f2-6fee-4b34-8cf1-81b051edbc1a | Completed | |
| 56f11a4c-6cf0-48f8-a6cc-2450f221bce4 | Completed | |
| ecdc8dd6-821c-4d0b-894e-9270430e3ae7 | Completed | |
| 0f8d4bc0-bd4a-475e-b4cb-529f988c06a2 | Completed | |
| 50685725-7f6b-4093-92ca-16818507e421 | Completed | |
| 32b81b0f-05c2-4e5b-9446-0f354804ec79 | Completed | |
| bb857f67-902e-4ae9-9574-ccf18c8b8956 | Completed | |
| a1bb196e-0f13-4466-874e-c94a2350b23c | Completed |